Employee Experience Coordinator

The Employee Experience Coordinator will play a pivotal role in transforming the employee experience and ensuring a positive, inclusive workplace culture. A key responsibility of this position is leading and managing the Whitney’s top-tier internship program, including program design, recruitment, onboarding, and engagement initiatives that reflect the Museum’s commitment to fostering emerging talent. In addition, the Coordinator will provide support to all levels of staff by addressing policy and procedure inquiries, create operational efficiencies to meet organizational needs, and publish the monthly People Newsletter to strengthen internal communications. 

Responsibilities:

In Partnership with the Director of OPC, HRBP, lead and manage the Whitney’s top-tier internship program, including: 

• Coordinating recruitment, selection, and onboarding of interns. 

• Developing engagement initiatives and professional development opportunities. 

• Serving as the primary point of contact for interns and resolving program-related inquiries. 

• Assist with inclusion efforts by ensuring internship and engagement programs reflect the Museum’s commitment to equity and representation. 

• Monitor and report on program success metrics, including intern satisfaction, conversion rates, and overall impact on talent pipeline.

• Drive operational efficiencies by streamlining HR processes and improving workflows to meet organizational needs. 

• Serve as a resource for staff inquiries regarding policies, procedures, and HR-related matters, ensuring timely and accurate responses. 

• Publish and manage the monthly People Newsletter to enhance internal communication and foster a sense of community. 

• Collaborate with internal departments to support employee engagement initiatives and special projects aligned with the Museum’s mission. 

• Maintain confidentiality in handling sensitive employee information and proprietary data. 

Requirements:

•   Bachelor’s degree is required (or equivalent experience).  

•  A degree in Human Resources, Business Administration, Communications, or a related field is typically preferred. 

• Excellent communication skills (written and orally) 

• Proactive problem-solving skills  

• Ability to communicate effectively with all levels of staff  

• A winning mindset, unbiased thought process and can-do attitude 

• Complete discretion – routinely deal with confidential matters 

• Strong alignment with the Whitney’s mission and values

• Ability to pivot and work in a fast-paced environment 

• Knowledge of Paypro, JazzHR, Concur, and other relevant HRIS Systems and databases preferred  

• Proficient in MS Office Suite 

Compensation & Benefits: 

• Salary range is $58,000 - $65,000 and will be commensurate with experience 
• Medical, Dental, Vision, 403(b) elections 
• Generous Paid Time Off benefits 
• Commuter benefits - parking and mass transit 
• Admission to world-renowned museums across the city and nationally 
• Pet insurance and discounted membership for Citibike 

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors. 

If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.

About the Whitney: 

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. 

EEO Statement: 

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law.  The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.