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Visitor Experience and Membership Staff

The Whitney seeks talented people of all backgrounds and abilities to join one of our public facing teams for the upcoming Andy Warhol retrospective and our 2019 Biennial exhibition.

Come work toward creating a warm, engaging environment where visitors and members feel valued and welcomed!

Basic Requirements:

  • Friendly, outgoing, and professional attitude
  • Genuine interest in public facing visitor service interactions
  • A minimum of 1-2 years public facing customer service experience
  • Excellent communication and listening skills
  • Ability to stand for extended periods of time
  • Must be able to work at least two of the three following days regularly: Friday, Saturday, Sunday
  • Interest in arts and culture a plus
  • B.A. preferred, but not required
  • Bi-lingual a plus

We are seeking staff to fill positions in the following areas:

Visitor Services Assistants (Seasonal): Sell admission and program tickets and work in partnership with the Membership Department to increase museum revenue by implementing onsite fundraising strategies. VSAs will assist with daily operations in the lobby, indoor and outdoor admissions lines in all weather conditions, and coat check. Strong sales experience and cash handling skills plus previous point of sales experience required.

Membership Sales Specialists (Seasonal): Work alongside the onsite membership team in the Museum lobby. Membership Sales Specialists will gain Museum fundraising and operations experience while working in a fast-paced, high volume environment. They will be tasked with meeting sales goals by acquiring new members; canvassing indoor and outdoor admissions lines in all weather conditions; greeting Museum visitors and providing information about Membership; and assisting during evening membership events.

Gallery Assistants: Join the team responsible for creating a warm, welcoming and accessible environment in our Museum galleries. Engage visitors in conversation about the Museum’s exhibitions, respond to visitor needs in a friendly, knowledgeable, and professional manner, and work to ensure visitors understand and adhere to Museum policies while onsite.

Start Date: October 23

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

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