Employee Experience Manager

New York, NY
Full Time
Whitney Museum

Come be a part of the Art! Combine your career goals and enthusiasm for art by joining our team. Whitney Museum of American Art is pleased to offer a competitive total rewards package that includes; flexible work arrangement, best-in-class health/welfare benefits, and career development opportunities.

Position Summary
Reporting to the Senior Employee Experience Manager, the Employee Experience Manager is a strategic brand expert and communicator who works to develop, implement and sustain our Whitney brand and ignite our staff’s talent and engagement. The Manager will collaborate with the team to develop, manage, and implement organizational strategies and communication plans to foster and maintain our inspiring culture, including but not limited to talent acquisition, employee engagement, and learning and development to optimize the museum experience for staff and visitors. An integral part of the EE Manager role is to leverage resources across the institution and position the Whitney as the preeminent museum to work for.

The ideal candidate will be customer-focused, has a positive attitude, possess exceptional communication skills, and have the ability to thrive in a fast-paced environment.

Responsibilities include:

  • Developing and administering monthly new hire orientations
  • Managing and mediating with employee relations issues and assist in confidential workplace investigations
  • Maintain and encourage healthy inter-department relations
  • Perform analyses regarding organizational development and recommend courses of action to support employee engagement and retention
  • Spearhead miscellaneous projects on an ad hoc basis


  • Bachelor’s degree plus 2-3 years’ experience, preferably in a museum.
  • Proficient in MS Office Suite
  • Proactive problem-solving skills
  • Knowledge of Paypro, JazzHR, Concur, and other relevant databases required.
  • Ability to communicate effectively with all levels of staff (orally and written)
  • A winning mindset, unbiased thought process and can-do attitude
  • Complete discretion – routinely deal with confidential matters
  • Kindness and a commitment to the Whitney
  • Ability to pivot and work in a fast-paced environment


Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

COVID guidelines

The health and safety of our Museum community is the highest priority.  As such, the Whitney Museum is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.




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