Retail Sales Associate, Part-Time (Temp)

  • New York, NY
  • Temporary
  • Whitney Museum of American Art
  • Experienced

The Whitney Museum of American Art seeks an ambitious and experienced  part-time Sales Associate to join the Whitney Shop Team. Part-time schedule: 3 days per week including weekends

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills, while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop.  The associates will actively maintain merchandise presentation around a broad museum program and work with other front facing departments, such as Membership, Visitor Services and Security to “own” the customer experience in a fast paced, high traffic environment.

Key responsibilities include, but are not limited to: Providing impeccable customer service by engaging, understanding and fulfilling the needs of customers. Efficiently and accurately process sales transactions across multiple sales channels and technology platforms. Responsibly handle cash and credit card transactions, and open and close cash drawers. Actively maintain high standards of merchandise presentation; visually and verbally. The part-time associate will assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned. There also may be times where you will be asked to stay late for an event or an urgent situation.  Successful candidates will bring an appreciation of the shopping experience, an enthusiasm for customer service and professional work habits.

Requirements: Strong public facing customer service skills; accurate cash handling skills; outgoing and professional attitude; previous POS and inventory experience; ability to lift and carry moderate weights of merchandise; interest in arts & culture; open availability, especially on weekends. An appreciation of diverse audiences and work environments is essential.  BA preferred but not required. Additional languages a plus.


Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.


EEO Statement:

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law.  The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.  This description shall not be construed as a contract of any sort for a specific period of employment.


COVID guidelines:

The health and safety of our Museum community is the highest priority.  As such, the Whitney Museum is requiring all newly hired staff members to be fully vaccinated with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.


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