Systems Administrator

The Systems Administrator plays a critical role in ensure the stability, integrity, and efficient operation of the core server and remote access platforms that support the work of the museum staff, by maintaining VMware, Exchange, and Citrix in our onsite data center.  Under the direction of the Network and Server Administrator, this position assists in management of Cisco LAN/WAN (currently Cisco 3850, 9300, 2960, and 4500 Switches, FP1120 firewalls, 8000 series wireless controllers and 3702 access points), and in management of server and storage platform (VMware and physical servers, EMC Unity).  Performs a variety of maintenance, evaluation, installation, upgrades, and troubleshoots network, server, and storage issues.

Duties and Responsibilities

• Responsible with Network and Server Administrator for installation, set-up, maintenance, and operation of Windows and Linux VMware servers and physical servers
• Responsible with Senior Manager for installation, set-up, maintenance, and operation of Cisco routers, firewalls and switches
• Assists in day-to-day management of Museum’s network
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring
• Aid in the development of business continuity and disaster recovery plans, and maintain current knowledge of plan executables
• Respond to emergency network outages in accordance with business continuity and disaster recovery plans
• Monitor and identify network capacity and performance issues
• Provide Tier 2 support for Desktop Support Technicians
• Apply system patches and routine maintenance
• Perform tuning and troubleshooting
• Act as secondary resource and support the backup and recovery processes
• Testing and troubleshooting installed systems
• Resolving technical issues with LAN/WAN networks, hardware, and software
• Applying network security upgrades
• Upgrading/replacing hardware and software systems when required
• Training end-users on installed networking products
• Other duties as assigned by IT management

Qualifications:​​​​​​​

• An Associate’s or Bachelor’s degree in Management Information Systems, Computer Science, Business or related field
• A minimum of 5 years professional experience in network engineering and support
• Or any equivalent combination of training, education and experience which provides the following knowledge, abilities and skills
• CCNP/CCNA Certification preferred
• Experience installing and managing Virtual environments such as VMware vSphere, Hyper V, Xen
• Experience with installing, configuring and managing a Cisco network infrastructure, including catalyst switches, wireless LAN controller
• Experience in monitoring, maintaining, troubleshooting and configuring ASA and/or FirePOWER NGFW firewall access control lists (or similar experience with other platforms)
• Demonstrated technical knowledge of Microsoft Windows Operating Systems, Active Directory and Exchange
• Knowledge of: O365 suite, Exchange Hybrid, Modern Authentication Methods, and remote access strategies

Compensation & Benefits: 

• Fixed compensation of $85,000 per annum
• Medical, Dental, Vision, 403(B) elections
• Generous PTO benefits
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally
• Pet insurance and discounted membership for Citibike

The advertised pay rate is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

COVID guidelines:

The health and safety of our Museum community is the highest priority. As such, the Whitney Museum is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.