Director for People and Culture

New York, NY
Full Time
Senior Manager/Supervisor

Reporting to the Chief People Officer (CPO), the Director supports all people projects and initiatives along with day-to-day OPC functions for the Museum.  The Director will partner with the CPO to successfully execute team goals that support the Museum and all our Business Partners, along with managing and providing leadership to several human resource staff members. A significant part of this role will be promoting and developing programs to support our Staff Equity and Inclusion goals, Learning and Development, and streamlining our processes across the Museum.


Responsibilities include, but are not limited to

  • Research, advise and help to develop and implement a comprehensive Staff Equity and Inclusion plan.
  • Manage OPC staff with emphasis on team efficiency and collaboration to support the mission of the department and unit goals.
  • Collaborate and develop curriculum as well as offer training on a variety of different topics.
  • Manage a comprehensive group of people processes which include performance management, compensation, labor/employee relations and succession planning.
  • Develop and update internal people related policies and procedures within the guidelines of the Museum.
  • Manage employee relations issues, lead confidential workplace investigations and work with the CPO on a recommended plan of action.
  • Handle employee disciplinary and grievance procedures, which will include meeting with union representatives, participating in grievance hearings, mediating disputes and resolving issues with unions.
  • Work closely with the Employee Experience Managers to create a Whitney brand that appeals to a diverse applicant pool.
  • Continue to build community among colleagues through equity and inclusion training as well as support and expand our current Affinity Groups.
  • Provide recommendations and identify opportunities that support employee engagement.
  • Evaluate metrics reports and provide recommendations for enhancements.
  • Work closely with managers and staff, providing guidance in all areas of the employee life cycle.
  • Work with management on implementation of initiatives based on the results of employee satisfaction and engagement surveys.
  • Evaluate and provide recommendations that support employee retention.
  • Perform other related tasks as necessary to meet the needs of the museum.


  • Bachelor’s degree and 10+ years of related experience required.
  • Prior experience managing a team is required.
  • Demonstrated ability working in a high-volume complex environment that requires confidentiality, a high level of collaboration, discretion, diplomacy and tact.
  • Strong interpersonal skills required, with demonstrated ability in problem solving and conflict resolution.
  • Strong knowledge of human resource policies, program and procedures, along with a comprehensive understanding of applicable federal, state and local employment laws.
  • Excellent verbal and written communication skills.
  • Familiarity with cultural human resources administrative and labor relations environment is preferred



This is a regular full-time exempt position.  The Whitney offers a full benefits package including medical, dental, and vision care.  Other benefits include a 403B with employer contribution, transportation benefits and free admission to most Museums nationally.


About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.


EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.


COVID guidelines:

The health and safety of our Museum community is the highest priority. As such, the Whitney Museum is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.


Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.


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