Retail Sales and Stock Associate
Responsibilities:
- Provide outstanding customer service by engaging with visitors and delivering product knowledge.
- Process sales transactions accurately and handle cash and credit card transactions responsibly.
- Maintain high standards of merchandise presentation and organization.
- Receive, label, and stock inventory items, supplies, and department-related materials.
- Execute inventory transfers between the off-site warehouse, stockroom, and sales floor.
- Reconcile and enter invoices into the accounts payables system.
- Assist with restocking merchandise and maintaining stockroom security.
- Support e-commerce fulfillment, including packaging and shipping orders.
- Participate in inventory counts and assist in event setup and breakdown.
- Perform other related duties as assigned.
Requirements:
- High School Diploma, College degree preferred.
- Experience in retail sales and/or stockroom operations.
- Knowledge of POS systems, inventory management, and accounts payable processes.
- Hospitality or customer service experience preferred.
- 1+ years of experience in retail, inventory, or warehouse operations preferred.
- Computer literacy and familiarity with retail systems.
- Strong customer service and communication skills.
- Proficiency in handling cash transactions.
- Ability to operate stock handling equipment.
- Interest in arts and culture; foreign language skills are a plus.
- Ability to work in a fast-paced, high-traffic environment.
- Flexibility with scheduling, including weekends and holidays.
- Physical capability to lift and carry moderate weights.
- Ability to stand for extended periods.
Compensation & Benefits
- Hourly rate of $23.00
- Medical, Dental, Vision, 403(B) elections
- Generous PTO benefits
- Commuter benefits - parking and mass transit
- Admission to world-renowned museums across the city and nationally
- Pet insurance and discounted membership for Citibike
- This role will be covered under UAW Local 2110
Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.
About the Whitney:
The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.
EEO Statement:
The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.