Security Officer - Console Operator, Part-Time

New York, NY
Part Time

Security Officers are part of the public-facing team and are principally responsible for the safety and security of our visitors and staff. Security Officers contribute to the overall protection of art and aim to prevent any serious art incident.

Security Officers provide security service in the lobby, in the galleries, at the staff entrance, in central and at our art storage facility. On occasion they may be asked to work in locations different from those listed. They assist with the management of visitors.

Reports to Assistant Head Security Officer, Head Security Officer, Security Supervisor, Security Manager, Director of Security.

As part of the Visitor Experience team, Security Officers create a positive environment for the general public and museum members.


  • 12:00 AM - 8:00 AM 
  • 4:00 PM - 12:00 AM 

General Description:

The Security Command Center - Console Operator primary role is for internal alarm monitoring, but is also responsible for monitoring, researching, reviewing, and analyzing physical security data sources for dissemination and reporting purposes, to ensure compliance with standard operating procedures in a timely manner, in a fast-paced environment along with support for security needs throughout out facilities.

Primary Responsibilities and Duties: 

  • Basic experience configuring/administrating technical physical security systems such as access control, alarm/video monitoring platforms and other data capturing systems
  • Monitor intrusion alarm system, video verify the alarm trigger and notify law enforcement and stakeholders as needed
  • Review incident-based video, download to storage, and distribute to stakeholders as needed
  • Provide appropriate escalation and prepare clear and concise communications to security and business leadership and other partners during major incidents
  • Work independently, at times, with little direct supervision

Requirements and Qualifications: 

  • Physical Security Operations Center Experience a plus
  • Working knowledge of security equipment ( CCTV, Alarm Systems and Access Control).
  • Alarm monitoring experience a plus
  • Experience utilizing C-Cure 9000 and Exacq Camera systems a plus
  • Must demonstrate the ability to be flexible and adapt to changing priorities
  • Proficiency in Microsoft office products, specifically Outlook, Word, and excel is required
  • Must be reliable, punctual, highly dependable, flexible, and able to work various schedules including days, evenings, weekends, and holidays occasionally cover staffing shortages and fill in for time off requests
  • Ability to keep alert and remain focused while on duty, regardless of workload and time of day or night


  • This is a part-time role with an hourly wage rate of $21.34.

The advertised pay rate is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse work experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.

About the Whitney:

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement:

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

COVID guidelines

The health and safety of our Museum community is the highest priority.  As such, the Whitney Museum is requiring all newly hired staff members to be fully vaccinated and boosted with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.




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