Employee Experience Assistant

The Whitney Museum of American Art is seeking an Employee Experience Assistant to join our team in the Office of People and Culture (“OPC”), the Museum’s Human Resources function. The Employee Experience Assistant will report to the Deputy Director, OPC, and is responsible for supporting the Employee Experience team, which oversees many facets of the employee life cycle including talent acquisition, onboarding, performance management, employee engagement, learning and development, and offboarding. The Assistant will also support the Deputy Director and the CHRO with some aspects of departmental coordination.

The ideal candidate will be a self-starter with at least two years of administrative experience, with strong customer service skills and a team-oriented approach.

Responsibilities:

Onboarding 60%

Onboarding is a critical process that sets the foundation for a new employee's success at the Museum. The Employee Experience Assistant will act as the first point of contact for all new hires at the Museum, providing support and guidance for our decentralized hiring process. Responsibilities include:

• Post all open positions to JazzHR, Whitney’s careers page, and other sites as requested
• Initiate and process all new hire paperwork (e.g. background checks, I-9s)
• Steward new hires through the onboarding process · Assist with monthly and quarterly New Hire Orientations
• Partner with hiring manager, IT, and Security for day one onboarding
• Provide support for onboarding our fall/spring semester and summer Whitney interns

Administrative Duties 35%

Support the Employee Experience vertical and identify opportunities to streamline administrative workflows and processes in the spirit of continuous improvement:

• Monitor the departmental shared inbox and direct incoming queries to the appropriate team member
• Meeting organization: reserve conference space, maintain departmental calendar, set up meeting tech
• Maintain employee files and organize files on the departmental shared drive
• Staff Site Maintenance
• Prepare and submit invoices through Concur
• Amazon orders / Office Supplies
• Maintain Museum organizational charts
• Respond to requests for verification of employment
• Other duties as assigned

Employee Engagement 5%

• Assist the Employee Experience Manager as needed with executing staff events
• Assist with tracking and review of Annual Performance Reviews

Qualifications:

• Bachelor’s degree, or an equivalent combination of education and/or experience may be considered in lieu of a degree when the experience is directly related to the position
• Minimum of two years of previous administrative experience
• Prior Human Resources experience highly preferred
• Proficiency in MS Office suite (Word, Excel, PowerPoint), familiarity with applicant tracking systems (JazzHR), and project management software (Asana)
• Excellent organizational skills with strong attention to detail and ability to prioritize tasks effectively
• Ability to respond to incoming requests with speed and efficiency
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple deadlines simultaneously
• Must exhibit complete discretion while working with confidential and sensitive information.

Compensation & Benefits:

• Salary rate of $57,222 per annum
• Medical, Dental, Vision, 403(B) elections
• Generous PTO benefits
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally
• Pet insurance and discounted membership for Citibike

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar.   

About the Whitney:  

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.  
 

EEO Statement: 

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.