Manager, Member Events and Engagement
- United States
- Full Time
- Mid Level
The Whitney Museum, the defining Museum of 20th and 21st American Art, is seeking a Manager, Member Events and Engagement to lead the ideation, planning, and execution of dynamic and relevant in-person, digital, and hybrid events and programs for the Whitney’s membership base as well as broader audiences. In addition to this event focused work, the Manager oversees and iterates on all member benefits, strategizing new offerings and ensuring timely communications to increase utilization and deepen engagement. Working collaboratively with Curatorial, Education, Marketing, and Communications, the Manager synthesizes the “big ideas” in the Whitney’s program and distills them for cultivation of key audiences, members, micro influencers, etc. through innovative programming, communications, and other channels. Reporting to the Assistant Director, Membership, the Manager works closely with the supervisee, Temporary Member Events Producer, to ensure the seamless execution of events, from beginning to end, and the timely communication of member benefits and engagement opportunities.
Responsibilities include but are not limited to:
- Collaborates with Curatorial, Education, Marketing, and Communications, to generate engaging programming connecting membership and marketing audiences to the Whitney program, values, and mission
- Responsible for overseeing and executing events for members and key audiences, with support from the Temporary Member Events Producer, from end to end – timely email and print invitations, communicating with outside vendors, work orders, run throughs, rsvp management, setup, staffing, and other logistics as needed.
- Acts as relationship manager of the Whitney Contemporaries, Circle to Sponsor member groups, and other audiences—welcoming them to the Whitney experience and promoting long term relationships with the Museum.
- Works collaboratively and cross-departmentally to amplify important institutional ideas and moments, i.e. exhibition openings.
- Encourages use of member benefits and strategizes new offerings, helping the program anticipate and meet shifting demands
- Work closely with Membership colleagues to ensure communications, from monthly enews to solicitations to invitations, reflect the institutional ideas and priorities as well as deepen engagement with our audiences.
- With guidance from Assistant Director, manages the budget for membership events
- Uses data driven thinking to develop and act on engagement and cultivation strategies
Skill Requirements :
- BA/BS with 5+ years in event planning and logistics as well as dedicated experience working as a relationship manager
- Passion for modern and contemporary art and culture
- Understanding of membership programs and art world landscape
- Ability to work simultaneously on multiple deadline-driven projects
- Ability to communicate clearly and confidently in writing and in person
- Basic HTML as well as experience with email marketing, preferably MailChimp and Asana tools
- Raiser’s Edge proficient (desired)
- Experience setting up and leading Zoom events
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.
About the Whitney:
The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.
The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.
The health and safety of our Museum community is the highest priority. As such, the Whitney Museum requires all newly hired staff members to be fully vaccinated with an FDA authorized and/or approved COVID-19 vaccine as a condition of employment. Requests for reasonable accommodations for medical, religious, or other reasons will be considered in accordance with applicable law.